We are located in BayArea,California. It’s easy to contact us by email or by phone (510) 656-9671.
Fast and free shipping!
We process most orders typically within 24 hours using standard, priority and express courier service of your choice. The actual shipping time may vary. Free shipping for qualified orders.
We can do free door delivery within the BayArea. Please contact us for more detail on how to be eligible for free door delivery. You get top quality customer service!
We strive to make you and all our customers happy. If you have any questions or comments, call us. We will do our best to assist you. We also welcome any feedback you provide us as we continuously look for ways to improve.
Yes, all of our products are personally checked before shipment.
Remember, we are here to help and want to hear from you. For additional questions, concerns or comments with regards to the service you have experienced in placing orders on, or using, this website, please contact our customer care at (510) 6569671 or email us at orders@DingDongGrocery.com
Once an order has been shipped it cannot be cancelled or modified. However if you need to change or cancel prior to getting shipped notification we will accommodate your request. To send requested changes please email us at orders@DingDongGrocery.com or reply to the order confirmation email.
1) Click the "My Account" link at the footer section of our site.
2) Enter your email address.
3) Select "I am a new customer".
Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company
Click the "My Account" link at the footer section of our site to edit your account information.
I forgot my password.
Click the "My Account" link at the footer section of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
Click the "My Account" link at the top or footer section of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact us at (510) 6569671 or email us orders@DingDongGrocery.com